Privacy policy

This Privacy Policy explains how Pibble Paws ("we", "us") collects, uses, and protects your personal information when you visit or make a purchase from pibblepaws.com. Pibble Paws is operated by Muhammad Rizwan Iqbal as a sole trader, based at 76 Overdale, M27 5WZ, United Kingdom.

Information we collect. When you make a purchase or contact us, we collect information you provide such as your name, billing and shipping address, email address, and payment details. We also automatically collect certain device and browsing information (such as IP address, browser type, and pages viewed) through cookies and similar technologies.

How we use your information. We use your information to process and fulfil orders, arrange shipping, communicate with you about your order, provide customer support, prevent fraud, and — where you've agreed — send marketing communications.

Sharing your information. We share information only as needed to run the store: with our e-commerce platform (Shopify), payment processors, and the suppliers and carriers who fulfil and deliver your order. We may also disclose information where required by law. We do not sell your personal information.

Marketing. If you opt in, we may send you emails about products and offers. You can unsubscribe at any time using the link in any marketing email or by contacting us.

Your rights (UK GDPR). You have the right to access, correct, or delete your personal data, to object to or restrict its processing, and to data portability. To exercise any of these rights, email pibbleandpaws@gmail.com. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

Data retention. We keep your information only as long as needed to fulfil the purposes described here, including legal and accounting requirements.

Cookies. Our site uses cookies to operate the store, remember your cart, and understand site usage. You can control cookies through your browser settings.

Contact. Questions about this policy or your data: pibbleandpaws@gmail.com.